The rule for every paid booking, for a visit day or a workshop edition, when you cancel and when we do.
- If you cancel, a booking is not refunded. If you cannot come, the money stays with the Foundation's work.
- You can move your booking to another visit day or edition, up to 3 days before the day you booked. Once, and free.
- If we cancel, for example for heavy rain, we move every booking to a later visit day or edition. If you cannot come then, ask us, and you get a full refund.
To move a booking
Message Rakshith on WhatsApp, with the name and the day on your booking. See Contact.
When we refund
When we cancel, we tell you by email and on WhatsApp. If you ask for a refund, it goes back to the card, UPI or bank account you paid from, through Razorpay, and reaches you within 15 working days.